Rehabilitation Treatment Center for Alcohol and Drugs | Options Okanagan, Kelowna, BC

Our Team   "Let Go Of What You Think You Know"

Our Staff and Counsellor Team in Kelowna and Salmon Arm, BC


We believe that addiction is a treatable disease. By incorporating the 12 steps into your daily decisions along with the wellness program this will be the foundation of your recovery.

We believe in the treatment of clients as individuals, showing them dignity and respect, patience and understanding, and in honoring the trust that has been given to us by family members.

We in still hope within our clients as well as their families.

Doug Mackenzie, Program Director

Doug Mackenzie has over 20 years in the addiction field from residential management, group facilitating, public speaking, and private practice. Doug is well known for his ability to connect with his clients and their families on a one to one basis or group setting. Dougís personal journey in recovery for the last 26 years allows him to understand what you are going through and to motivate you to get where you want to be in your life. Dougís commitment to living in the solution is attractive personal, and fun.



Susie Golemba, Program Manager

As the Lead Counsellor with Options Susie provides a wealth of knowledge and compassion relating to substance abuse and addiction. Susie worked as a supervisor for a major detox center in the Lower Mainland and developed relationships with addicts at their very start of their journey. Susie is a Certified Addictions Counsellor & Interventionist and has experience working with both the addict and their family. Susie believes in the power of choice and changes; as being instrumental to recovery. She shares these skills and tools with the addict during group and one-on-one sessions. Susie practices her own program of recovery and is a mother of 3 grown children, Susie understand the importance of bringing families back together through honest and open education, surrounding the disease of addiction.

Kenny Elliott, Addictions Counsellor

Kenny has been involved and working in the addictions field for many years. Along with being a certified frontline substance abuse counsellor and life skillís coach, he has worked in all levels of addictions; from street level to residential settings. Being in recovery himself, Kenny brings with him a strong and enthusiastic knowledge of the 12-steps. Kenny is known for dealing with client issues with a great deal of compassion and empathy.

Francine Barone, RN, Mental Health Specialty

Francine graduated from Nursing School back in 1989 and completed a specialty in Mental Health in 2005 at Douglas College in Vancouver BC. After completing her training in Acute Psychiatry at Lions Gate Hospital in North Vancouver BC she worked as a Crisis Nurse for several years which has made her proficient in helping individuals and families deal with Mental Health issues and Addictions.

Along with her professional training, she shares her own personal journey in recovery which allows her to truely have empathy, compassion, understanding, genuine care and concern for helping individuals and families recover from a hopeless state of mind, body and soul. In sharing her own personal experience her clients are able to relate to her and develop a therapeutic relationship where healing begins. Filled with much joy and gratitude to be able to take my own journey in recovery and my professional skills to help others with their healing process.

Dr. Brent Barlow, Naturopathic Physician

Dr. Brent Barlow is a Naturopathic Physician practicing at the Kelowna Wellness Clinic located in downtown Kelowna. Dr. Barlow believes that the primary role of a physician is to provide individualized healthcare that focuses on treating and preventing the root cause of illness. Dr. Barlow has been working with people in addiction recovery since his 4th year of Naturopathic Medical School, where he did an externship program with Friends for Life Society located in Vancouver. During this time, he became very passionate about helping the addict treat the whole body through recovery.

Dr. Barlow visits the Kelowna Center on Mondayís and visits can be requested for an extra fee.

Deanne Neufeld, Therapist and Professional Counsellor

Deanne received her Masters Degree from the University of Calgary in 2009, and her Bachelorís Degree in Social Work from the Univeristy of Regina in 1998.

She has over 16 years experience and is registered with the BC College of Social Work.

Deanne is a registered Employee Assistance Program (EAP) provider, check your benefits plan to see if you are covered.

Deanne has over 18 years of front line counseling experience with issues ranging from life transition, depression, anxiety, relationship difficulties, family stress, coping with life stressors and illnesses, self-harming behaviors as well as complex presenting problems.

She recognizes the importance of uncovering strengths as well as areas of challenge, and works carefully to develop strategies designed to help realize potential and maximize success.

Deanne utilizes a holistic approach focusing on strengths and solutions. She has the ability to draw from numerous treatment techniques to meet the needs of individual clientele. Deanneís intention is to identify assets and strengths as opposed to focusing solely on deficits. She has worked extensively with youth, families, couples and seniors.

Deanne believes strongly in a strengths based approach in her practice, moving away from pathology, focusing on personal growth and individual potential to assist clients in achieving and maintaining closer attachments and a healthier more positive state of functioning. She understands the devastating impact illness can have in a family, and has devoted her time in providing support and teaching coping skills to enhance functioning and life satisfaction.

Chelsea Harrison, Registered Nurse

Chelsea has been in the health care field for 10 years, most recently utilizing her skills as a Licensed Practical Nurse in Mental Health and Addictions. She works with clients offering medical support in a professional, empathetic and genuine manner. Chelsea draws from her personal and professional experience to help our clientele. Chelsea understands and is committed to helping our clients reach their full potential and supporting them through their journey. She has a clear understanding of the 12 steps and the importance of reconnecting clients with their community and loved ones.

Jill Washington, Registered Social Worker

Recovery is to be enjoyed & not endured. Learning to live a recovery focused life can be challenging & overwhelming those who are not supported adequately in recovery can end up returning to their addiction. It takes courage & strength to accept a new way of living. Recovery provides opportunities for personal growth through adversity. People who are committed to their recovery greatly increase their chance of success because they reached out for support. If you finding it difficult to settle into your new life I recommend you seek out professional support.

Hi, my name is Jill, I can help you stay focused on your goal of living a clean & sober life.
I am a registered social worker with over 20 yearsí experience as a clinician helping people deal life issues such as addiction, mental health, relationship & family issues. Currently, I am working as an Addiction Therapist with military personnel. If you are feeling overwhelmed, confused, frustrated, and/or living in fear of relapse I can help you through those challenges. Whether by identifying problems areas, helping to find solutions, connecting with appropriate resources, applying coping strategies, as well as, providing support & encouragement. Iím here to support you in your recovery.

Kendal Prosser, Support Worker

Kendall has been at Options since October, 2017. Kendall has twelve years of personal recovery and is knowledgeable of step work support work. Kendall completed a Bachelor of Education Degree in 2008 but chooses to follow her passion to work in the field of recovery. With love and support Kendall believes that recovery is possible. She loves to share hope and a new and better way of life with all she works with.

Terry Lynne Rolfe, Red Seal Chef

Terry-Lynne is a certified Red-Seal Chef in 1991 and has a panache for baking. Terry-Lynneís gentle manner and soft-spoken voice lend to her ability to relate with clients in recovery. In 2011, Terry-Lynne found the program of recovery and believes that this way of life is possible for anyone, if they do the work. Terry-Lynne joined the Options team in late 2015 and loves working here.

Cindy Parker, Support Worker/Cleaner

Cindy has been working at Options since March 2016. Cindy has almost ten years of personal recovery and has extensive knowledge of twelve step support work. In recovery, Cindy went back to school and completed her GED and a Business Administration diploma. Cindy believes recovery is possible with help and loving support. Cindy has a passion and love for recovery to share with all she works with.

Tim Leskin, Support Worker

Tim recently joined the Options Team and is a grateful member of a 12 Step Fellowship. Tim is grateful for this position and hopes to share his story with families and clients about how recovery works for the whole family.

Steve Durant, Support Worker, is an avid gold miner and has been working in the recovery field for over 20 years. Steve enjoys hearing stories of clients and believes that recovery comes from working through our past and not living in guilt and shame.

Our Staff and Counsellor Team in Salmon Arm Treatment Center, B.C.

Jackie Paul, CCAC, Lead Facilitator

Jackie Paul is a Canadian Certified Addiction Counsellor, and a true example of how attractive and fun recovery is. Jackie has 25 years of personal recovery experience and has been working with Options since the beginning. Jackie brings a lot of energy and truth to her sessions, along with her sincere touch. For over 30 years, Jackieís passion for horses encouraged her to develop a program that helped people with addictions issues rebuild relationships through working with horses. As an official Equine Assisted Facilitator, Jackie witnessed amazing changes with people, that she would never have thought possible. Since that time, she has helped other therapists establish their own therapy programs. We are truly grateful to have Jackie on our team here at Options.

Evan Haukedal, Professional Counsellor

Evan is an alumni from options. He graduated from the Options Okanagan program in 2014 and from there went on to complete a diploma in professional counselling from Rhodes Wellness College in Vancouver. Evan is dedicated to guiding people to a new way of life with not only his knowledge but experience in addiction. Evan believes that through connection and re discovery of self, people are given the chance to be introduced to a new way of life they themselves have never known. With Evan's training in coaching and counselling combined with his zest for life and solution based attitude, people find him personable and a great addition to the Options team.

Darcy Ross, Support Worker

Darcyís personal alcohol and drug recovery expands over 30 years. She has completed her first year BSW to become a counsellor in the field of addiction by completing the Human Service Worker Program with Honors. Has a certificate in Addictions Counselling and has worked as a residential Support worker in Traumatic Brain Injury. She has worked as an Independent contractor for the Ministry of Health in the Head Injury Program, and as a residential Support worker caring for clients with dual disorders. Having grown personally along a spiritual path, sharing the gifts of Life and Recovery are what fulfill her daily.

Richard (Rico) Gow, Support Worker

Rico is an 8 year alumni of a 12 Step Program. And started his journey as a Street level addictions intake worker, he then became a addictions recovery coach for a men's 12 step rehab center for several years. He has also worked as an addictions intake worker for Addac detox center. also done work as a housing coordinator for a men's 2nd stage rehab center. and assistant addictions counselor at a 50 men addictions facility. Is a graduate of suicide prevention, and non violent intervention courses, and is presently enrolled in a drug and alcohol specialist course. He is very active within the 12 step fellowship, and has spoken throughout Canada and the United States including a months stay in South Africa working within the prison system and rehab facilities.

Chelsey Walsh, Cook

Chelsey has worked as Options Okanagan Salmon Armís cook for just over two years. She cooks and bakes everything by scratch and with a lot of love. Chelsey is extremely compassionate about her job and always works hard to make everyone feel welcomed and comfortable. She goes out of her way to ensure all clients are getting exactly what they need in the way of food, nutrition and health.

Brianna, Support Worker

Brianna was born in Surrey BC, where she resided until she was done school. She moved to Alberta in 2003 where she met her husband. They moved to Salmon arm in 2005 where they have stayed to raise their children. Brianna is compassionate, caring and understanding. Brianna is passionate about her work due to growing up with addiction in her family and dealing with it throughout her life. She was a stay-at-home mom for 12 years before finding the perfect job and joining the team at OPTIONS Okanagan.

Megan Kitagawa, Support Worker

When people experience trauma or severe life stressors it is not uncommon for their lives to unravel. Megan believes that even the most broken of individuals deserve recovery and can reconstruct their lives with the right foundation and support. Megan is a shining testament to that, with personal experience of her own. She is alumni of Options Okanagan and is now a certified Drug & Alcohol Treatment Specialist. Meganís greatest gift is truly her understanding & compassionate approach. She passionately advocates that with a healthy recovery absolutely anything is achievable. Megan is currently pursuing certification as a Clinical Trauma Professional(CTTP) to further her education as a support worker at Options Okanagan.

Ryan Christian, Support Worker

Ryan Christian takes his recovery very serious as he understands that we are dealing with a deadly disease. Ryan (aka serious Ryan) uses the Big Book of Alcoholics Anonymous as a tool to not only save his own life, but also in working with others. He is very passionate showing others the exact directions of the program of action which help them connect to their higher power which is vital for their own permanent recovery. Ryan's plans are to continue in his career in recovery from addiction using the knowledge of the book and his personal experience to work with others and help them find their connection to a Power Greater then themselves. Ryan is furthering his education by obtaining a Diploma for a Drug Treatment Specialist to solidify his foundation in the drug and alcohol treatment field.

Aftercare Team For Kelowna and Salmon Arm Treatment Centers

Jackie Paul, CCAC, Lead Facilitator

Jackie Paul is a Canadian Certified Addiction Counsellor, and a true example of how attractive and fun recovery is. Jackie has 25 years of personal recovery experience and has been working with Options since the beginning. Jackie brings a lot of energy and truth to her sessions, along with her sincere touch. For over 30 years, Jackieís passion for horses encouraged her to develop a program that helped people with addictions issues rebuild relationships through working with horses. As an official Equine Assisted Facilitator, Jackie witnessed amazing changes with people, that she would never have thought possible. Since that time, she has helped other therapists establish their own therapy programs. We are truly grateful to have Jackie on our team here at Options.

Susie Golemba, Program Manager

As the Lead Counsellor with Options Susie provides a wealth of knowledge and compassion relating to substance abuse and addiction. Susie worked as a supervisor for a major detox center in the Lower Mainland and developed relationships with addicts at their very start of their journey. Susie is a Certified Addictions Counsellor & Interventionist and has experience working with both the addict and their family. Susie believes in the power of choice and changes; as being instrumental to recovery. She shares these skills and tools with the addict during group and one-on-one sessions. Susie practices her own program of recovery and is a mother of 3 grown children, Susie understand the importance of bringing families back together through honest and open education, surrounding the disease of addiction.

Kenny Elliott, Addictions Counsellor

Kenny has been involved and working in the addictions field for many years. Along with being a certified frontline substance abuse counsellor and life skillís coach, he has worked in all levels of addictions; from street level to residential settings. Being in recovery himself, Kenny brings with him a strong and enthusiastic knowledge of the 12-steps. Kenny is known for dealing with client issues with a great deal of compassion and empathy.

Jill Washington, Registered Social Worker

Recovery is to be enjoyed & not endured. Learning to live a recovery focused life can be challenging & overwhelming those who are not supported adequately in recovery can end up returning to their addiction. It takes courage & strength to accept a new way of living. Recovery provides opportunities for personal growth through adversity. People who are committed to their recovery greatly increase their chance of success because they reached out for support. If you finding it difficult to settle into your new life I recommend you seek out professional support.

Hi, my name is Jill, I can help you stay focused on your goal of living a clean & sober life.
I am a registered social worker with over 20 yearsí experience as a clinician helping people deal life issues such as addiction, mental health, relationship & family issues. Currently, I am working as an Addiction Therapist with military personnel. If you are feeling overwhelmed, confused, frustrated, and/or living in fear of relapse I can help you through those challenges. Whether by identifying problems areas, helping to find solutions, connecting with appropriate resources, applying coping strategies, as well as, providing support & encouragement. Iím here to support you in your recovery.



For those who have any questions regarding Options Okanagan Treatment Care Program,
please give us a call at 1-250-864-6068 or 1-855-335-0331.


Rehabilitation & Treatment Center for Alcohol and Drugs | Options Okanagan, Kelowna, BC

The most selfish 1 letter word-"i"-avoid it. The most satisfying 2 letter word-"we"-use it.